Plans can change.

Before subscribing

The checkout must show the total payable amount, billing period, taxes, renewal date and cancellation terms. Do not rely on the planning prices on this preview as a payment offer.

Managing a membership

Plan management belongs inside the desktop app. The owner must verify the exact cancellation steps and when access ends before launch. Unpairing and subscription cancellation are separate actions.

With Duo, one purchaser owns the subscription and a second seat is assigned to a partner. Removing that seat changes the recipient’s access; it does not itself cancel the purchaser’s payment arrangement.

Refund requests

The refund eligibility window, exceptions, request channel and processing timelines have not been approved. No refund guarantee or blanket refusal is stated in this draft.

Once support is configured, include a transaction reference and a description of the problem. Do not include card numbers, passwords, session tokens or API keys.

Release requirement

Publish owner-approved refund and cancellation terms, a working support contact and tested in-app cancellation instructions before accepting paid subscriptions.